Version 2027-01, in force since 18 September 2026.
These terms apply when you book, hold or use a pass for the Africa Energy Technology Conference 2027 (AETC 2027), and when you use aetconference.com and your account on it.
AETC 2027 opens with the Africa Energy Rave Soirée on Monday 17 May 2027 and runs from Tuesday 18 to Thursday 20 May 2027 at Labadi Beach Hotel, Accra, with technical workshops at CEIBS Ghana.
The conference is organised by the Africa Energy Technology Centre ("AETC", "we", "us"), 11 Nmai Street, Adenta SSNIT Flats, Accra, Ghana. For bookings, write to sales@aetconference.com; for anything else, info@aetconference.com.
The Short Version
- All bookings are final: we do not give refunds if you cancel or cannot attend, including when a visa is refused.
- You can change the delegate on a pass free of charge from your account, so a colleague can go in your place.
- If we cancel the conference, we refund the full price of your passes.
- Prices are shown in US dollars for reference and charged in Ghana cedis, with VAT and levies shown before you pay.
- A pass admits one person. Keep its QR code to yourself.
1. About These Terms
By completing a booking you accept these terms and the Code of Conduct. Our Privacy Notice explains how we use your personal data.
If you book for other people, for example colleagues or a delegation, you confirm that you are allowed to do so on their behalf, and you agree to pass these terms and the Code of Conduct on to them. Every delegate who uses a pass is bound by the Code of Conduct and by sections 4, 9, 10 and 11 of these terms.
Sponsorship packages, exhibition stands and advertising are covered by their own agreements, not by these terms.
2. Passes and What They Include
Each pass type opens the zones, days and events shown for it on the tickets page when you book, and in your account afterwards (for example the conference days, the Soirée, the Gala Dinner and Awards Night, or the Deal Room). Anything not listed there is not included.
Travel, accommodation, visas, insurance and personal expenses are yours to arrange and pay for. Hotel rates we publish are offered by the hotels, and your booking with a hotel is between you and the hotel.
Some pass types are offered only to particular groups, such as students, and we may ask for proof of eligibility. If you cannot provide it, we may cancel the pass without a refund or ask you to pay the difference for the correct pass.
3. Prices, VAT and Payment
Prices. Prices are shown in US dollars for reference and charged in Ghana cedis (GHS). The cedi amount is what you pay, and you see it before you pay. Prices change over the sales period (for example early-bird and standard prices); you pay the price in force when you place your order. Your bank or mobile money provider may charge its own fees or convert currency at its own rate.
VAT and levies. VAT and the statutory levies in force in Ghana are added to the price and shown separately before you pay. We issue a receipt and a VAT invoice for every paid order.
When your booking is confirmed. Your booking is confirmed when we have received payment in full and sent you a confirmation email. While you are paying, we hold your places for a short time; if the payment is not completed, the places are released.
Card and mobile money. Payments are taken by Paystack on its own secure page, and Paystack's terms apply to the payment itself. If a mobile money payment is pending, your order is confirmed once it succeeds.
Invoice and bank transfer. Organisations can ask to pay by invoice. We issue a proforma invoice with the amount, our bank details and a due date, and hold your places until that date. Please make sure the full amount reaches us: bank charges are yours to pay. Upload your proof of transfer from your order page. Your passes are issued once our finance team has confirmed that the full payment has arrived. If payment has not arrived by the due date, the order may be cancelled and the places released.
Codes and complimentary passes. A promotional, access or complimentary code can be used only on the conditions it was given with, and cannot be exchanged for money.
Mistakes. If a price was shown wrongly because of an obvious error, we will tell you and either honour the correct price with your agreement or cancel the order and refund what you paid.
4. Your Pass
A pass admits one named person. If you buy several, name each delegate from your account, or send them the claim code we give you so they can add the pass to their own account. Please name every delegate before the conference begins.
Your pass is a QR code, in your account and in the email we send you. It is checked at each door and zone it opens, and a pass that has already been used at a door is flagged and may be refused. Anyone who shows your QR code may be let in, so do not share it or post it online.
Please bring photo identification. We may ask for it at the badge desk and refuse entry if the name does not match the pass.
5. Changing the Delegate on a Pass
The person who booked a pass can change the delegate named on it, free of charge, from their account at any time before the conference begins. After that, the registration desk may be able to help. We keep a record of every change.
Passes may not be resold for profit or offered for sale on other websites or platforms. We may cancel, without a refund, a pass that has been offered for resale.
6. No Refunds
All bookings are final. We do not give refunds if you cancel, cannot attend, or attend only part of the conference, whatever the reason, including illness, travel disruption, a change of plans at your organisation, or a visa application that is refused or delayed. Please apply for your visa early. If you cannot come, you can change the delegate on your pass to someone else instead (section 5).
We do refund:
- the full price of your passes if we cancel the conference (section 8);
- any payment taken twice or in error;
- where the law requires us to.
A refund goes back to the account or card that paid, normally within 10 working days of being approved. Any refund we make also cancels the passes it covers.
If you dispute a payment with your bank or card provider while your passes are still valid, we may suspend those passes until the dispute is resolved.
7. Changes to the Programme
We plan the programme carefully, but speakers, sessions, times and rooms sometimes change, and we may move a session between Labadi Beach Hotel and CEIBS Ghana. We publish changes on the website and tell pass holders about any that matter. Programme changes are not a reason for a refund.
8. If We Change or Cancel the Conference
If we have to move the conference to different dates or a different venue in Accra, we tell you as soon as we can. Your pass stays valid for the new dates or venue, and you can still change the delegate on it.
If we cancel the conference, we refund the full price you paid for your passes, including the VAT and levies charged on them.
We cannot refund travel, accommodation or other costs you have paid to anyone else, so we strongly recommend travel insurance.
9. At the Conference
- The venues may carry out security checks, and their rules apply while you are there.
- Some sessions, zones and events have limited space, and entry is on a first-come basis unless your pass says otherwise.
- AETC is a professional event for adults. Young people take part only in dedicated programmes such as Next-Gen in Energy, with their parent or guardian's consent.
- We may refuse entry to, or remove, anyone who breaks the Code of Conduct, puts others at risk or ignores the instructions of our staff or the venue's, and in that case the pass is not refunded.
- You are responsible for your belongings.
10. Photography, Filming and Recording
The conference is photographed and filmed, and parts of it may be streamed live. By attending you understand that you may appear in photographs and recordings that we use to report on the conference and promote future editions. If you would rather not be photographed, tell the registration desk or one of our photographers and we will do our best to leave you out.
Please do not record sessions, or share recordings of them, without the speaker's agreement.
11. Using aetconference.com and Your Account
Your account. You sign in with a one-time code sent to your email address, so keep access to your email secure. Tell us at info@aetconference.com if you think someone else has used your account. Please keep the details you give us accurate.
Fair use. Please do not try to get around the site's security or limits, use automated programs to fill in forms or collect data from the site (search engines excepted), send forms in someone else's name, or use the site in any way that is unlawful or could harm it or other people. We may block access to anyone who does.
What you send us. When you send us an application, a photograph or other material, you confirm that you have the right to share it. You keep ownership of it, and you allow us to use it for the purpose you sent it for: reviewing an application, for example, or showing a photograph on the conference photo wall, the website and the conference screens as its consent statement describes. We may remove material that breaks these terms or is unsuitable for a professional conference.
Elorm, our assistant. Elorm gives automatic answers about the conference using our published information, and a member of our team can join a conversation. Its answers can be incomplete or wrong, and they are not advice. Where an answer matters (a price, a date, what a pass includes), these terms, your booking and the published pages come first, and our team can confirm the details.
Our content. The AETC name, logo, designs, photographs and text on the site belong to AETC or to those who licensed them to us. You may view and share our pages, but you may not copy or reuse our material for other purposes without our written permission.
Other websites. Links to other websites are for your convenience; we are not responsible for them.
We may change, suspend or withdraw parts of the site, for example for maintenance, and we do not promise that it will always be available or free of errors.
12. Our Responsibility to You
We are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care. We are not responsible for loss that was not foreseeable, for business losses (such as lost profit, contracts or opportunities), or for travel, accommodation and other costs paid to anyone else.
Apart from the exceptions below, our total responsibility to you in connection with a booking is limited to the amount you paid for the passes concerned.
Nothing in these terms limits or excludes our responsibility for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to limit.
13. Events Beyond Our Control
We are not responsible for failing to do, or delaying, something we promised because of events beyond our reasonable control, such as severe weather, natural disasters, epidemics, civil unrest, government action, strikes, or the failure of utilities or transport. If such an event means we cancel the conference, section 8 applies.
14. Complaints
If something goes wrong, please tell us at info@aetconference.com, or at the registration desk during the conference. We reply to every complaint within 10 working days.
15. Changes to These Terms
We may update these terms by publishing a new version. The version in force when you booked applies to that booking, except for changes needed for safety or to meet the law. Earlier versions stay readable at the bottom of this page.
16. The Law That Applies
These terms are governed by the laws of the Republic of Ghana, and the courts of Ghana deal with any dispute about them. If you are a consumer living in another country, this does not take away any protection the law of your own country gives you and that cannot be excluded.